Privacy Policy

Last updated: January 15, 2025

At TellyLoom, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our IPTV services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact details (email address, phone number)
  • Payment information (processed securely through third-party payment processors)
  • Device information and IP addresses
  • Usage data and viewing preferences

Automatically Collected Information

We automatically collect certain information when you use our services:

  • Log data (access times, pages viewed, IP address)
  • Device information (device type, operating system, browser type)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

  • Providing and maintaining our IPTV services
  • Processing payments and managing subscriptions
  • Improving our services and user experience
  • Communicating with you about your account and our services
  • Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability

Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@tellyloom.co.uk
  • WhatsApp: +44 7446 441826